Privacy Policy

At IBE Metal Fascia and Spouting Pty Ltd (“IBE Metal”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with us.

Information We Collect

We may collect the following types of personal information from you:

Personal Information: Name, email address, phone number, and other contact details provided through our website forms or direct communication.
Usage Data: Information on how you use our website, including your IP address, browser type, and pages visited.
Transaction Information: Details of products or services you have inquired about or purchased, including payment information.

How We Use Your Information

We use the information we collect to:

Provide and manage our products and services.
Respond to your inquiries and provide customer support.
Process transactions and send order confirmations.
Improve our website’s functionality and user experience.
Send promotional emails about new products, special offers, or other information you may find interesting (if you have opted in).
Comply with legal obligations.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party companies that provide services on our behalf, such as payment processing and website hosting.
Legal Obligations: If required by law, we may disclose your information to government authorities or other third parties.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include secure servers, encrypted data storage, and regular security audits. Despite our efforts, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by following the opt-out link in our emails or contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may limit some functionality of our website.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies before providing any personal information.